We reply within 24 hours

Talk to the GenesisAI team

Questions about plans, deployment, or enterprise? Send us a message and we'll respond as soon as possible.

Email

[email protected]

Best for general inquiries and support

WhatsApp

+62-895-4288-98388

Best for quick questions and updates

Response Time

Within 24 hours

Monday - Friday, 9 AM - 6 PM WIB

Send us a message

We typically reply within a few hours during business days.

Your message is sent directly to our team — no third-party tracking.

Before you contact us

How do I get started?

Sign up for a free trial, choose your plan, complete payment, and your VM will be deployed automatically.

How do I check my VM status?

Once logged in, monitor your VM status, token usage, and AI assistant activity from your dashboard.

I need technical help

Email us at [email protected] with details about your problem and we will help ASAP.